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Posted: Thu Sep 15, 2005 9:45 AM
are the metal containe checked for cracks/leaks when they go. my last order of lavender oil- one of the aluminium bottles had cracked and by the time I got the package open only half was left and everything had a lovely scent. thank you for the great products and services
karen
Posted: Thu Sep 15, 2005 9:45 AM
Dear Karen,
We try to check all our containe for cracks etc, however, we often poor our oils specifically for each order, and if the crack is incredibly slight it may not start leaking or show until the bottle has been boxed and sent out. This i can however, assure you is incredibly rare, if it does happen just call our customer service team and they will sort it out for you.
JENNA
Posted: Thu Sep 15, 2005 7:57 PM
we had the same problem with the Lavender Aluminium bottle last week...Leaked all ove everything...
Jeffrey & Victoria
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