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Threads
Threads Replies Views
Hi Jenna
Thankyou for your note in regards to the Organic Certification. I do apologize if I sounded blunt, its very easy to sound abrupt or even rude when typing wihtout having the facial expressions etc associated with it, please know I did not mean to sound like this. I look forward to your findings, this has me alarmed as anyone can state they have Organic Certified products without providing proof.
1 48
this is my third post on the same subject. My other 2 posts have remained unanswered by staff and I am getting a little desparate. Can someone from New Directions please reply to my post? I have had a few customers from New Directions ask me if you had answered me personally, but I have answered them to say, no, my post kept getting skipped over, whilst others get answered. If you are not sure of the question, this is fine, or need more time to give a complete answer, this is more than fine also, please let me know. I have copied the post and pasted it here again in case it has been overlooked. START COPIED POST.
Hi I've just noticed that an Australian Skin Care company have started reselling "OGHA Certified Organic products" but no where do I see any certification? Is this allowed? I was under the impression that if a body care etc company wishes to sell ANY organic products, whether they are a raw material through to a moisturiser, they must either have their own certification or display who the company they purchased this from, their certificate...does anyone know whether it is allowed that you do not have to display this online, only on request? END COPIED POST.
3 131
Hi, the lotion pumps i ordered doesnt suit to the frosted tavern bottles i bought. (250ml) kindly advise which of the lotion pump can be fit to the bottles stated above. invoice no: 3047225.
best regards/shirlene
1 27
Does it possible to buy new dorections' production in Melbourne? I mean the retail shop or any shop that you sell your products? Please pass the address to me. Many thanks.
1 82
Does it possible to use floral water that you sell as face toner or it just can be used as line spray?
1 92
Preservatives in cosmetics

Hi, I found this article recently and thought it might be worth sharing. I am neither promoting nor discounting the use of paraben as a preservative in cosmetics.

I think we sometimes have to made a decision regarding shelf life of the product we use. Do we want to make a product that lasts 3 months or do we want a shelf life of 2-3 years. There are so many factors that we have to consider depending on personal circumstances.

All we can do is educate ourselves on the pros and cons of using certain preservative ingredients in our products and trust that we've made the right decision.

http://www.cosmeticscop.com/learn/article.asp?PAGETYPE=ART&REFER=SKIN&ID=152
2 82
I have a concern about the use of methyl paraben in your hair conditioner base as I understand that its suspected carcinogenic potential has lead to these substances being banned in Japan. Therefore I would be grateful for clarification for the use and origin of this ingredient. Thanks.
1 89
Hi, I asked a question a couple of weeks ago in regards to people reselling moisturisers etc saying they are Fully Organic, but with no certification on their sites......see approx 2 questions below this thread. Could someone please answer this as Im thinking it may have been overlooked? Kind regards, Natasha
2 57
Hi,
Do you sell potassium hydroxide (caustic potash) or know of anywhere in the Newtown area that does?

Thanks
Luke
2 43
Hi
I've just noticed that an Australian Skin Care company have started reselling "OGHA Certified Organic products" but no where do I see any certification? Is this allowed? I was under the impression that if a body care etc company wishes to sell ANY organic products, whether they are a raw material through to a moisturiser, they must either have their own certification or display who the company they purchased this from, their certificate...does anyone know whether it is allowed that you do not have to display this online, only on request?
1 38
Hello, can you please tell me if you will be suppling gotu kola in a liquid at some stage? it seems that at the moment i can only buy it through new directions in powdered form.
1 27
Hi, Could anyone tell me what percentage of Vit c or Grape seed extract is required for it to be considered a useful preservative for natural products? even an estimation is fine...
1 78
Hi I have made a baby bottom balm using calendula infused oil. This makes the balm very orange. I was wondering if there are any natural products I could add to make the balm not so orange?
2 78
I was wondering if ANY of your products are tested on animals, if so which ones. I am interested in purchasing from you but I cannot find any certification or references to cruelty-free anywhere. Thanks
1 72
Does anyone know of a lip balm recipe that is a matt f inish for Men.
1 88
Would i be able to use your organic extra virgin olive oil and organic sesame oil for food?
Thanks
1 53
I'm new to this great site so I apologise if I have missed the answer to this one: I understand that candles are commonly made from paraffin wax (i.e. non-renewable resource). My question is - are there nice (fragrant and non-smoky) candles available at a reasonable price made from a renewable base material?
2 49
Hi
I have a 4 month old baby with eczema. I have read that creams rich in Evening Primrose Oil can be beneficial for eczema sufferers. Would it be safe to use organic EPO oil to massage him with or would this be too 'concentrated'?
Thanks Isobel
3 113
Hi,
Are there any books or publications that can provide more information about using herbal extracts etc in skin/haircare?
Your range of raw materials is so extensive, but i can't find any guidelines for the use of most products.
Any recommendations would be greatly appreciated, thanks.
1 92
How do you put the product in the lipstick twister?
1 87
I want to make some creams etc to sell and was wondering whether there are any laws or legislation that I need to follow. Can anyone just make creams and sell them online? Please help, thanks!
1 146
Can I put Apple, Papaya or Melon Liquid Extract on to the skin directly (neat) to use as a Fruit acid type peel -for around 10minutes? Would this have the same effects as say an A.H.A peel?
1 110
I need the Ingredients List for "Silk Cream with marine Collagen", as I am making my own skincare
range and need to label the back of the product.

And can anyone tell me the Strength (as in percentage %) of Vitamin A (Retinol) and Vitamin C (ascorbic Acid)
in the "Facial Whitening Serum & Cream" ? As this is very important.
2 128
I have great interest to your product. Where can I buy your products in Hong Kong?
1 37
Hi, I was wondering if anyone knows where I can get waterproof labels for my products from? Would preferably like my own design. Have noticed overseas sites selling waterproof vinyl inkjet labels but can't seem to find anything in Australia. Help would be much appreciated. Thanks, Christie.
3 195
Hi there,

Just wanted to know if you are able to recommend a natural alternative to ethyl alcohol / ethanol etc used in body spritz products. Is a hydrosol such as witch hazel a suitable alternative? Or just water?

Thanks!
3 96
Hi, I am new to New Directions and want to know if you have distributors to sell your products or do I have to buy only on-line?
3 153
Hi...I was wondering where I can get a lis of the ingredients you use in your botanical bases such as the serum and moisturisers? Some have the ingredients listed and others don't.
Thanks Bridget
1 90
I have been experimenting with Henna in shampoo's and conditioners. Can someone please tell me how you actually blend them as i have been making a mess ;-) It comes out so thick and I have all sorts of trouble getting it back in the bottles. The henna seems to blend well with the conditioner but is very lumpy with the shampoo?
1 59
Where would I find the INCI names for the products you sell (particularly in the pre-mixed bases)? I thought they would come on the bottle when I purchased them, but they were just the 'regluar' names. I want to make sure my labelling is correct before I create and sell and product.

Thanks
1 79
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